- All treatments are indicative and are subject to change on a Doctor's Consultation. Treatments are prescribed based on the results of the consultation. - All bookings are confirmed subject to receipt of 100% payment in advance for the room package plan. On receipt of payment/ confirmation/ bookings, a voucher will be issued. Until the advance payment is received all bookings will be treated as provisional and the same will be released to another booking that guarantees payment. - Walk-in bookings is done based on the availability of the rooms. - Payment can be made by way of online payment through Credit Card, Debit Card or wire transfer the money to our bank account using swift code. Payment for services outside the package will have to be paid at the resort at the time of check out. - Child Policy: Children of all ages are welcome at IVAC. Parents are requested to respect that guests are coming for healing purposes and to maintain where possible a calm and quiet ambiance. Children can accompany parents for treatments and a childcare service can be made available on request. For children requiring treatment, each child would undergo a detailed consultation and the treatments would be tailor made to the needed requirement. Treatments are executed in a safe and comfortable environment. Written consent from the parent is taken before the treatments. Panchakarma can be administered to children above 15 years of age, excluding a few treatments. For children less than 7 years or a child having problem in speaking, hearing, understanding language or mentally retarded, either of the parents should accompany the child in the treatment room. - Rates: Accompanying child below 5 years, complimentary food and accommodation.

Cancellation of confirmed booking will be treated as follows: 1) 50% refund will be issued if cancellation is effected between 3 to 7 Days prior to the check in date. 2) 75% refund will be issued if cancellation is effected between 8 to 15 Days prior to the check in date. 3) 90% refund will be issued if cancellation is effected beyond 16 Days prior to the check in date. 4) No refund if cancellation is effected within 2 days prior to check in date 5) No refund if cancellation is effected after the check in.

# Note: ''For all refunds, the payment gateway charges, service charges and taxes will be deducted. Only the balance will be paid''.