Booking and Confirmation
Every booking is subject to written confirmation from Swastik. A quotation, tentative hold or verbal discussion does not count as a confirmed booking. All rates are in Indian Rupees, and GST is charged additionally. Availability, blackout dates and programme suitability apply.

Payment
A 50% advance confirms your booking, and the balance 50% is due no later than 30 days before check-in. For bookings made within 30 days of arrival, 100% payment is required at confirmation.

Check-in and Check-out
Check-in is at 12:00 hours and check-out is at 10:00 hours, unless your booking confirmation states otherwise. Early check-in and late check-out are subject to availability and additional charges.

Your Stay at Swastik
Swastik is an alcohol-free and tobacco-free sanctuary with a plant- and dairy-based food philosophy. To protect the calm of the space:

• Outside food, beverages and personal music systems are not permitted unless approved in advance.
• Alcohol, tobacco, narcotic or intoxicating substances are prohibited.
• Pets are not permitted.
• Mobile phone use is restricted in public wellbeing spaces and is generally permitted within your Guha.
• Meals are served in designated dining spaces, and in-room dining is not generally available.
• Please share any allergies, intolerances or dietary restrictions before arrival.

Health and Programme Guidance
Your programme is personalised after consultation. Guests are requested to follow medical, safety, conduct and programme instructions, and Swastik may modify, defer or decline a therapy or programme component where medically or operationally appropriate. Individual outcomes vary.

Wellness Holiday
The Wellness Holiday is a non-therapeutic stay and does not include mandatory consultations, diagnostic evaluation or structured therapies.

Cancellation

• Within 21 days of arrival: 100% of the total booking value is forfeited, and no refund is due.
• Within 45 days of arrival: Swastik may issue a credit note valid for up to 90 days, subject to availability and the rates applicable to the revised stay. Any differential amount is payable.

Changing Your Dates
Date amendments should be requested at least 45 days before arrival. Requests made closer to arrival are governed by the cancellation terms above and are subject to availability, programme suitability and revised rates.

No-Show
A no-show on the check-in date is treated as a cancellation, with 100% forfeiture.

Early Departure
If you depart early, 100% of the booked value for the unused portion is charged, and no refund is made.

Force Majeure and Operational Closure
If Swastik is unable to operate due to a natural calamity, pandemic, national or global emergency or another event beyond reasonable control, a credit facility may be offered in line with the prevailing cancellation policy. Swastik is not liable for consequential costs such as airfare or third-party arrangements.