It is mandatory for all guests to present valid photo identification upon check in. - Check-in time 2.00pm…..check-out 12.00pm - Early check-in & late check out are subject to availability and chargeable. - For guaranteed early check-in, room needs to be reserved from the previous night. - We are an alcohol & tobacco free wellness resort. - We do not offer in room dining.

a) There will be no charge for any cancellation made more than 7 days before arrivals. 

i) 3-7 DAYS BEFORE ARRIVAL CHARGE OF ONE NIGHT. 

ii) 0-3 DAYS BEFORE ARRIVAL CHARGE, 100% OF FULL AMOUNT. 

iii) NO SHOW & EARLY CHECK OUT CHARGE, 100% FULL AMOUNT. 

b) The resort doesn’t charge any retention for amendments that are made more than 7 days prior to arrival. However, amendments/cancellation request within 3 days of arrival will incur 100% Retention charge. Amendment to fresh dates are subject to Availability and applicable rates on new dates. 

c) In the event of Early Checkout (for any reason), a penalty of three days charges or the balanced days of booking whichever is less will be forfeited, and the balance amount, if any, can be refunded or a credit note can be issued for future booking. 

d) Guests discharged on account of indiscipline will forfeit 3 days charge, or the balance days whichever is less. In case there is any balance amount after forfeiture, the same can be refunded or credit note can be issued for future booking. However, his/her future admission may be affected depending upon the severity of indiscipline.